Privacy Policy
Your brand is your most valuable asset. This policy explains what data we collect when you use the service, how we use it, and how your brand assets and product photos are kept private.
What we collect
We collect only what we need to run your workspace and make your creatives.
- Account details: your name, work email, role, brand or company name, team size and billing details.
- Brand assets: logos, colours, fonts, guideline documents and tone of voice notes you add to a brand kit.
- Content: product photos, templates, briefs, AI concepts, comments, approvals and exported creatives.
- Usage data: pages and features used, device and browser type, and error logs that help us fix problems.
How we use it
- To create and run your workspace, brand kits, templates and Asset Library.
- To generate concepts, finish product photos and resize designs when you ask us to.
- To send login details, review notifications, billing receipts and service messages.
- To keep the service secure, prevent misuse and improve reliability.
We do not sell your personal data, and we do not use your data for third-party advertising.
Your brand assets and AI
Uploaded product photos, brand kits, templates and creatives are private to your workspace.
They are never used to train AI models for other customers and are never sold or shared with other brands.
AI features use your own brand kit, products and templates as inputs for your workspace only. You own the creatives you make.
Who can see your content
Only people you invite to your workspace, and guests you share review or download links with. Our support team accesses your workspace only when you ask for help, or when needed to investigate a security issue, and every such access is logged.
Service providers
We use trusted providers for cloud hosting, email delivery, payments and error monitoring. They process data only on our instructions and under written agreements that require them to protect it.
Storage and security
- Data is encrypted in transit and at rest.
- Access inside the team is limited by role and reviewed regularly.
- Workspaces can enable single sign-on on the A0 plan.
- Backups are kept so your work can be restored after an incident.
How long we keep data
We keep your content for as long as your workspace is active. If you close your workspace, content is deleted within 30 days, and backups are cleared within a further 60 days. Billing records are kept for as long as tax law requires.
Your choices and rights
- Access, correct or download your personal data and your creatives.
- Delete individual assets, a brand kit or the whole workspace.
- Opt out of product update emails at any time. Service emails such as login details and receipts are still sent.
- Ask us how your data is used by writing to the Studio Desk.
Cookies
We use essential cookies to keep you signed in and to protect forms from spam. We use basic analytics to understand which pages are useful. We do not use advertising cookies.
Changes to this policy
If we make a material change, we will tell workspace owners by email before it takes effect.
Questions about this policy? Write to us through the Studio Desk.